Sales Blog from Sales expert Trent Leyshan

Archive for November, 2011

Rules and records are made to be broken

Thursday, November 24th, 2011

Break free!

In 1988 I watched in horror as my childhood hero Carl Lewis was blown away by Ben Johnson in the men’s 100m final at the Seoul Olympic Games.

The ripped and bulging Canadian sprinter launched out of the blocks to blaze to a new world record time of 9.79 seconds. To my relief, three days later, Johnson was stripped of his gold medal and banned for testing positive to steroids. Lewis was then unceremoniously anointed as the Olympic champion, and faith was restored to my little world.

Not many records can endure the vacillation of time. Johnson’s drug assisted time was considered only possible because he used a banned substance. His time has since been broken on several occasions. Usain Bolt is the reigning Olympic champion and world recorder holder, clocking in a 9.58 seconds. May I be so bold as to suggest that one day a man of freakish ability will run it in eight seconds?

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It’s time to get angry!

Thursday, November 17th, 2011

defusing-angry-cust

Sales is a game. Though not a numbers game as some would suggest, it’s more a mental game.

Every year, I work with hundreds of sales and service people across industries. What strikes me most is the chasm between the high and low performers. This distinction is always a matter of mindset.

If you haven’t made a sale in weeks, or hit a target in months, you should be anxious. That state should transcend to frustration, and if that persists, then raw anger! By anger, I dont mean, slapping customers in the face until they sign the contract. I refer to a deep sense of injustice for not succeeding at what you do. This sensation is essential to all creatures that compete for survival in any jungle.

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A flower a day keeps dull service away

Wednesday, November 9th, 2011

tb_mecsek_yellow_flower

There I stood three deep in a queue that seemed to be moving backwards compared to the other isles.

At the head of the line was an elderly woman laughing and conversing with the checkout chick. They appeared to be having a gay old time. I on the other hand was decomposing in my own anxiety, hot and noticeably bothered. Just let me pay for my stuff and get out of here, I scoffed under my breath.

The ash haired lady eventually paid for her groceries. She waved goodbye and then gleefully snatched her bags and wandered off. Finally we were moving. I quickly twitched my toes to make sure they were still there. I then skimmed through my iPhone, something I tend to do neurotically when I’m bored. With nowhere else to look, I slowly peered up… oh great…

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Where success and defeat meet

Thursday, November 3rd, 2011

nose729-420x0Flash point!

A micro slice of space and time where our lives change, forever. This is either a painful moment that haunts us, or a place where our wildest dreams are so vivid they become real.

A photo finish decided the 2011 Melbourne Cup. Only the benefit of technology could confirm the faintest speck of light between first and second place. This year’s winner Dunaden and connections pocketed $3.6 Million in prize money for their efforts. As for second place, well, it’s only a few days on and the name of that horse already escapes me.

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