We all love great customer service, so why is it so bloody hard to find!? You are Important is a inspiring customer service training program. We challenge your sales and service people and fearless leaders to understand what matters most to your customers and truly live your values.
When empower your business with the skills, tools and behaviours to bring your service culture to life. As a result, your customers will be given an authentic and meaningful experience that inspires fierce loyalty. Oooh yea… the good stuff!
Key learning outcomes:
Who it is for?
This training program is designed for all people in sales, service and senior leadership roles. In fact, everyone needs to understand service in all areas of life.
How does it work?
Each customer service training program is customised to your business objectives. This is achieved by integrating customer and market insights in collaboration with your team and senior leaders. Customer service training is delivered 90 minute key note 1 or 2 day program or purpose built to your specification.